Privacy Policy for ComplAiXpert

Effective Date: 03.03.2025

At ComplAiXpert (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal and business information when you use our website and compliance education platform (“the Platform”).

  1. User Consent

By using our Platform, you consent to the collection, use, and processing of your information as described in this Privacy Policy. You may withdraw your consent at any time by deleting your account or contacting us.

  1. Information We Collect

We collect the following types of information:

  • Personal Data: Name, email address, and login details.
  • Business Data: Business name and business email address.

We do not store any other user data beyond what is necessary for authentication and communication.

  1. How We Use Your Information

We use your information to:

  • Provide access to and manage your account on the Platform.
  • Authenticate users and ensure secure login.
  • Deliver compliance education materials and resources.
  • Communicate with users regarding Platform updates, notifications, and support.
  • Maintain website security and comply with legal obligations.

We do not store additional user data or track personal activity beyond what is required for the functionality of the Platform.

  1. Log Files

Our servers automatically collect certain information, including:

  • IP addresses.
  • Browser type and version.
  • Date and time of access.
  • Pages visited within the Platform.

This information is used for security, analytics, and system improvement but is not stored beyond necessary operational use.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze Platform usage. Cookies help us:

  • Store user preferences.
  • Maintain session security.
  • Improve website functionality.

You can adjust your cookie preferences through your browser settings.

  1. GDPR Data Protection Rights

If you are located in the UK or EU, you have the following rights:

  • Access: Request access to your data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your data.
  • Restriction: Restrict processing of your data.
  • Portability: Request transfer of your data to another service provider.
  • Objection: Object to data processing, including direct marketing.
  • Withdrawal of Consent: Withdraw consent at any time.

To exercise these rights, contact us at [email protected]

  1. UK Online Safety Act Compliance

We adhere to the UK Online Safety Act and implement strict policies to prevent misuse of the Platform. Any violation may result in account restrictions.

  1. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), users have the right to:

  • Know what data we collect and how we use it.
  • Request deletion of personal data.
  • Opt out of the sale of their personal data (we do not sell data).

To exercise these rights, contact us at [email protected]

  1. Security Measures

We implement security measures, including:

    • Data encryption in transit and at rest.
    • Secure login authentication.
  • Regular security audits.

Your information is safeguarded against unauthorized access, but we encourage you to maintain strong passwords.

  1. Children’s Information

Our Platform is not intended for users under 13. We do not knowingly collect data from children. If we become aware of such data, it will be deleted promptly.

  1. Disclaimer

We are not responsible for third-party websites linked through our Platform. Their privacy policies govern their data practices.

  1. Information About the Company
  1. Updates to This Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes via email or within the Platform.

Thank you for using ComplAiXpert. Your privacy is our priority.

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